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Shipping

As a national wholesale supplier of pre-cut mat board and to maintain best possible pricing and overall value, there is a minimum order of $25 for all purchases. Click here to see our Best Value Guarantee

!! Items with a length 30"+ have an additional, one-time per order, Oversized Shipping & Packaging Fee of $19. Orders that qualify for Free Shipping with one or more Oversized items will still have the Oversized Shipping Fee applied.

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        po1.jpg (Purchase Orders - Schools & Gov't Agencies only)
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us.gif Shipping Options (United States)   usps.jpg fedex.gif

Real-Time Shipping Quotes available by adding items to cart, click on Estimate Shipping tab

  • Standard Shipping auto selects best carrier between USPS & FedEx
  • Free Ground Shipping via FedEx available on orders over $149 (US 48 only)
  • Express Shipping Options*: 3 Day, 2 Day & Overnight Air

* Express Orders after 12pm MST will ship next business day.
      Ex. Order placed Monday night will ship on Tuesday - 2 Day Air would be delivered on Thursday.
Express Orders before 12pm MST will ship same business day.
      Ex. Order placed Monday morning will ship on Monday - 2 Day Air would be delivered on Wednesday.

   Weekends & Holidays are not counted as business or delivery days.

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canada-flag.jpg Shipping Options (Canada)

  • Actual Shipping (based on weight & destination) typically delivered in 6-10 business days
  • FedEx Ground - Get shipping quote by adding items to cart

!! Duties and Tax not included in shipping fees.

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Return Policy
Returns are accepted with prior authorization of Matboard Plus within 30 days of receipt of order.

Shipping charges are not refundable by shipping carriers; all refunds are less original shipping charges.

  • Store Credit: Typically for refunds under $25.00.
  • Money Back: Buyer pays return shipping. No restocking fees.
  • Exchange: Buyer pays return shipping and re-shipping charges, unless wrong item(s) were shipped.
  • Damages: We will certainly take care of any damaged product. Just give us a call.

No returns accepted on any "custom" mats. Custom mats include any mats with different or special requested Outside Dimensions or Opening Sizes not listed standard on website.

This also includes any mats with Optional services added, such as:

  • gluing
  • v-grooves
  • rounded or oval openings.

Please note: Website Color Charts are a representation only. Actual colors may vary from those visible on individual computer monitors. If mat color is critical or you are unsure about a color, please order matboard color samples and/or contact us with any questions.