Close

Questions? Call Us: (888) 949-4443

Site Information

Shipping & Returns

Free Shipping on Orders over $49 - Flat Rate $9.75 on everything else

Only valid within the contiguous 48 U.S.
!! AK, HI & Canada calculates shipping at discounted carrier rates.

How Long Will It Take To Get My Order?

Most orders ship within 1-2 business days. Customers typically receive their orders within 4-5 business days from the day of order. About one week. 

All orders ship via USPS or FedEx. Tracking numbers are sent once shipped.

    • Ground: 4-5 business day delivery
    • Express: 3-4 business days
    • 2 Day Air: 2-3 business days
    • Overnight Air: 1-2 business days

Express | 2 Day Air | Overnight Air options ship same day, when ordered before 1pm, MST. -- late day, weekend & holiday orders will ship next regular business day.

Click here for FedEx Service Alerts

Where do you ship?

We currently only ship to USA and Canada.

Local Pick Up

We are located in Albuquerque, NM. Free local pick up is available. Find Us here

Tracking Your Order

Tracking numbers are emailed once items ship. Most orders are delivered in 4-5 business days from order day.

Return Policy

You may return 'non-custom' cut items within 30 days of delivery for a full product refund. Products with a custom opening or custom outside dimension, and double mats of any kind are non-refundable. 

!! Refund is for product only. Shipping fees are not refundable. When "free shipping" option was used, 15% of order amount is non-refundable.

Any question on products, please contact us. Return shipping is customer responsibility. You can expect to receive your refund shortly after the return of the items.

Are returns free? It depends on the situation. If you receive and item that wasn't a part of your order, we'll take full responsibility and pay shipping expenses. However, normal returns i.e., returns because you ordered the wrong item or because you dislike a product, etc. will be subject to the customer paying the return shipping costs.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Product Returns
  Matboard Plus
  3700 Osuna Rd, NE, #525
  Albuquerque, NM 87109