Questions? Call Us: (888) 949-4443

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Shipping & Returns

$9.95 Flat Rate Shipping (continental USA only)

Shipping provided via FedEx & USPS on smaller orders. Real-Time shipping quotes available for Alaska, Hawaii, Canada and Expedited Delivery options.

Free Shipping On Orders Over $99

Free Ground shipping is 4-7 Business Day delivery. Continental USA only.

How Long Will It Take To Get My Order?

Most customers receive their orders within 4-7 business days from the day of order. About one week

  • Flat Rate Economy (including Free Shipping option): 4-7 business day delivery
  • Ground: 4-5 business day delivery
  • Express: 3-4 business days*
  • 2 Day Air: 2-3 business days*
  • Overnight Air: 1-2 business days*

* Express, 2 Day Air and Overnight Air options are shipped same day, when ordered before noon, MST. Otherwise, ships next business day. Weekend orders will ship Monday.

!! Click here for FedEx Service Alerts

What If...

I live in Alaska, Hawaii or Canada?

  • USPS Real-Time shipping quotes will be offered during checkout.
  • USPS/CanadaPost for Canadian orders. Taxes may be charged separately at destination.

I have a P.O. Box or APO/FPO address?

Sorry, we are unable to ship to P.O. Boxes or military addresses at this time.

I'm not home?

No signature required. Carriers typically drop the package off at your doorstep

Local Pick Up

We are located in Albuquerque, NM. Local pick up is available. Find Us here

Tracking Your Order

Tracking numbers are emailed once items ship. Most orders are delivered in about one week from order day.

Return Policy

You may return 'non-custom' cut items within 30 days of delivery for a full product refund. Products with a custom opening or custom outside dimension are non-refundable. 

Any question on any product, please contact us. Return shipping is customer responsibility. You should expect to receive your refund shortly after the return of the items.

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Product Returns
  Matboard Plus
  3700 Osuna Rd, NE, #525
  Albuquerque, NM 87109